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Indicators
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Activities
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Evidence/response
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Resources
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- Collection Development Policy
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- The Library has a Collection Development Policy as attached
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- User licenses for electronic resources
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- The Library has access to 45,000 electronic journals
- 50,000 electronic books
- Institutional repository content
- Remote access is available to all this content
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- Campus wide network
- Sufficient bandwidth (330 Mbps)
- Student computer labs on every campus
- Computer labs in each library
- Remote access facilities
- Wireless network
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Access
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- Methods of providing access
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- Library Website
- Web based electronic catalogue
- Library computer labs
- Campus student labs
- Remote access
- Wi-Fi
- Electronic helpdesk
- User pocket guide
- Library Open Day and exhibitions
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- Response to user needs through surveys and representation in Academic Boards
- Customer feedback
- Remote access to electronic resources
- Extra-mural centres
- Mobile phone services
- Email services
- Courier
- Online helpdesk
- Web based electronic catalogue
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